Patient Rights
Our Commitment to You
At Power County Hospital District, we are committed to providing compassionate, respectful, and high-quality healthcare. We believe every patient deserves to be treated with dignity while actively participating in decisions about their care.
As a patient, you have important rights and responsibilities that help us work together to provide safe, effective, and personalized care.
Your Rights
Respect and Dignity
You have the right to receive respectful, compassionate, and considerate care in a safe environment without discrimination.
Participation in Your Care
You have the right to participate in decisions regarding your care, ask questions, and make informed choices about treatment options.
Clear Communication
You have the right to receive information about your diagnosis, treatment options, risks, benefits, and expected outcomes in a way you can understand. Interpreter and communication assistance services are available when needed.
Privacy and Confidentiality
You have the right to expect that your medical information will be kept private and protected in accordance with applicable privacy laws.
Family and Visitors
You have the right to choose who may visit you and who may participate in your care, subject to reasonable clinical or safety restrictions.
Voice Concerns
You have the right to ask questions, express concerns, and file a complaint regarding your care without fear of retaliation.
Your Responsibilities
Provide Accurate Information
Provide complete and accurate information regarding your health history, medications, allergies, insurance coverage, and any changes to your health.
Follow Your Care Plan
Ask questions if you do not understand your treatment plan and work with your healthcare team to follow agreed-upon recommendations.
Be Respectful
Treat healthcare providers, staff, patients, and visitors with courtesy and respect.
Keep Appointments
Arrive on time for scheduled appointments and notify us as soon as possible if you need to cancel or reschedule.
Understand Financial Responsibilities
Provide current insurance information and work with our Business Office regarding payment or financial assistance if needed.
Our Promise
Every patient deserves compassionate, respectful, and high-quality care. We are honored to serve our community and are committed to providing a safe, welcoming environment for patients, families, and visitors.
Questions or Concerns?
If you have questions about your rights or responsibilities, or if you have concerns about your care, we encourage you to speak with a member of your care team or contact Administration.
Power County Hospital District
510 Roosevelt Street
American Falls, ID 83211
Phone: 208-226-3200